Refund policy
Effective Date: August 6, 2025
At 77 Sports, we take pride in the quality of our products. However, if you face any issue with your order, please review the following policy carefully.
🛑 No Return or Refund Policy
We do not offer returns or refunds on any products once sold. However, under specific conditions, we may allow a replacement as described below.
🔁 Replacement Eligibility
You may request a replacement only if:
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The product is unused and in its original packaging
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You notify us within 48 hours of delivery
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You have valid proof of purchase and unboxing video evidence (in case of defective items)
Important: If the product is damaged, defective, or incorrect, an unboxing video is mandatory. Requests without proper video proof will not be eligible for replacement.
📦 How to Request a Replacement
To initiate a replacement, contact us at 📧 contact@77sports.in or call us at 📞 8928888384 / 8804787777 / 9421071077
Please share:
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Order number
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Reason for replacement
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Photos and video (if applicable)
If approved, we will coordinate the exchange and share return shipping details.
⚠️ Non-Replaceable Items
We do not accept replacements for:
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Used products
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Products without original packaging
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Items damaged due to misuse or improper handling
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Products on discount or sale
🚫 Defective Product Claims
If you receive a damaged or defective item, you must provide:
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Unboxing video recorded without interruption
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Clear visuals of the issue
Without this, no replacement will be issued.
📍 Return Address
All approved replacements must be shipped to:
77 Sports
401, Rajnandini Heights,
Opp. Ashok Bakery, Ganesh Colony,
Vijay Colony, Jalgaon, Maharashtra – 425001
🕐 Processing Time
Approved replacements will be dispatched within 7 working days of receiving the returned product in acceptable condition.
❓ Questions?
Feel free to contact us for any concerns at
📧 contact@77sports.in
📞 8928888384 / 8804787777 / 9421071077